Neil C. Bartolome                 6068 Saint Therese Way, San Diego, CA  92120             (858) 837-2820

neil@bartolome.net

Education:

  • University of Colorado, Boulder (Graduated 12/1996) – BS Marketing & BS Information Systems.

 

Skills:

·         Hardware: x86 PC, SUN E250, SUN E450, SUN E420, SUN 3500, SUN E4500, SUN E6500, SUN Sunfire 280R, Cyclades TS2000 terminal server, Cisco 2900/3500 and Foundry 4200 switches, Storagetek 5400 disk towers, EMC 4500 disk towers, MTI JBOD, F5 3DNS and BigIP, Radware WSD load balancer, Network Appliance F760 filer, StorageTek 9710 and 9730 tape libraries, ADIC Scalar 1000 tape library, Bluecoat CacheFlow SA 725, Foundry BigIron/ServerIron/FastIron, Cisco Arrowpoint Load Balancer.

·         Software: F5 3DNS and BigIP, MRTG, Apache, Zeus, BIND, LDAP, Sendmail, Qmail, ProFTPD, SSH, Veritas, ReiserFS, CVS, ATF, Powerchute, IPchains/Iptables, Tomcat, Castanet Marimba Transmitter.

·         Operating Systems: RedHat Linux, Solaris 2.6/8, FreeBSD, Unix, Windows 98/NT/2000/XP/ME, Netapp Ontapp, Cacheflow CacheOS, Cisco IOS.

·         Concepts: Firewalls, Server load balancing, Redundant configuration, Disaster recovery, High Availability, SAN, RAID.

·         Programming: Perl, Shell, Expect, HTML, XML,  C++, Visual Basic, Java

 

Experience:

Qualcomm – Sr. Systems Engineer (02/2008 – present)

·         Member of the unix infrastructure group responsible for deployment and maintaining technical infrastructure of 4000+ machines running RHEL and Solaris.

·         Creating Virtual Machines with VMWare to support development and production environments.

·         Using “GV” (Qualcomm’s CM tool) to maintain consistent machine configurations across server farms.

 

Yahoo! – IT Ops Yahoo! Level 5 (01/2005 – 02/2008)

·         Maintain and migrate Musicmatch production systems over to the Yahoo network.

·         Work closely with corporate operations team to implement DNS changes, ACL requests, OS re-images, and most other tasks that impact our production environment.

·         Manage one employee responsible for maintaining the server room in our local office.

·         Install and configure application servers running Apache, Tomcat, SQL Server, mysql, and miscellaneous Yahoo packages that support the Yahoo! music product.

·         Participate in pager rotation schedule in which we respond and take action for any system alerts that require attention.

·         Monitor graphs to ensure general system health and integrity.

·         Continuously document procedures as they apply to our daily operations.

 

MusicMatch, Inc. – Sr. Systems Administrator (07/2003 – 12/2004)

·         Member of the IT group responsible for the installation, deployment, maintenance of the technical infrastructure.

·         Responsible for all content updates to our production environment.  This task requires coordination from development and QA departments in which all changes to production are funneled through the IT department and handed to me.

·         Configure and Install Bluecoat Cacheflow Server Accelerators to handle SSL request and proxy URL requests to the respective server.

·         Maintain EMC disk towers and Netapp filers.

·         Write scripts in Bash, Perl, and Expect whenever necessary to assist with production updates, automated tasks, or daily maintenance.

·         Assist with the physical relocation of our hardware during a datacenter migration.

·         Documenting daily operations and procedures.

 

MP3.COM – Sr. Systems Administrator (08/1999 – 07/2003)

·         Systems administrator for an multimedia infrastructure website comprised of over 1200 machines running Linux, Solaris, Windows NT, and Windows 2000.

·         Share on-call responsibilities with 8 other sysadmins to provide 24/7 monitoring of system resources such as server applications, bandwidth restraints, CPU, disk space, and temperature.

·         Install and configure Solaris servers to be used for NFS serving.  This requires direct attached storage via Fibre Channel (FCAL).  The disks are laid out in either a RAID 5 or RAID 0+1 using Solaris disksuite or Veritas filesystem.

·         Build and install servers with a consistent configuration at three geographically based data centers.  Applications supported are: Apache, MySQL, Sybase, Oracle, ProFTPD, and CVS.

·         Maintain an awareness of security vulnerabilities, determine potential threats, and deploy solutions to prevent machine compromise.

·         Write perl, shell, and expect scripts to assist with system maintenance, data collection, batch processing, or automated tasks.

·         Administer and support company-wide services including email, C-time calendaring, DNS, and BigIP/3DNS server farm load balancing.

·         Organize and deploy Cisco and Cyclades terminal servers allowing console access to machines in remote data facilities.

·         Configure and manage firewalls running IPchains, IPtables, and IPfilter.

 

Eastridge Group / HNC Software – Contract Systems Administrator (06/1999 – 08/1999)

·         Systems administrator and desktop support for a software company specializing in E-Commerce applications.

·         Install, deploy, and support Windows NT workstations with a standard and consistent configuration.

·         Roll out new software revisions and security updates on servers and workstations.

·         Installed SUN E4500 to client specification including hardware and software configuration.

·         Maintain an awareness of security vulnerabilities, determine potential threats, and deploy solutions to prevent machine compromise.

·         Maintained user accounts on Windows NT machine set up as a Primary Domain Controller.

 

Websidestory, Inc – Systems Administrator (06/1997 – 06/1999)

·         Systems administrator for internet hosting service and technical support for web tracking product (The HITBOX) requiring 24/7 availability.

·         Installed, deployed, and maintained webservers running either FreeBSD or Solaris for x86, and Apache or Zeus web server.

·         Primary contact and support for hosting customers with various tasks including DNS updates, domain name registration, configuring webserver configuration, providing user-level security, and troubleshooting network issues when necessary.

·         Wrote various perl scripts for customers allowing them to utilize UNIX commands from within a web browser.

·         Worked closely with sales staff to provide technical assistance during sales related transactions.

 

CIBER, Inc. – Technical Recruiter (01/1997 – 06/1997)

·         Source, qualify, and hire computer engineers for the purpose of outsourcing their services to clients.

Additional Education:

·         Network Appliance Training (2000)

·         Veritas Filesystem, Volume Manager, and VCS (2001)